The collector pad was already loose when I was removing the Strip from the pouch Alina May 23, 2023 13:24 Updated Take a new inne Strip and retake the test. If you encounter this issue several times, please contact our customer service at firstname.lastname@example.org and we will help out. Related articles What if I'm running out of Strips before my next refill ships? How do I start a new cycle? Do I have to track my fluids and period? Comments 0 comments Please sign in to leave a comment.
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