Your inne reader and App can perfectly communicate via bluetooth, but establishing a Wi-Fi connection is a great idea, as it allows you to move around freely with your phone while your measurement is in progress.
If you're experiencing troubles setting up Wi-Fi, here's what you can try:
1. Check if your Wi-Fi router is operating on 2.4 GHz frequency. The alternative 5 GHz frequency is currently not compatible with the inne reader and could be the reason behind a failing Wi-Fi connection. However, most modern routers work on both 2.4 GHz and 5 GHz frequencies.
2. Make sure to choose an appropriate Wi-Fi network. The inne reader can only connect to secure networks, not to open Wi-Fi hot spots.
3. Follow the on-screen instructions in your inne App to establish the Wi-Fi connection. Go to the 'settings' tab and choose 'wi-fi', then tap 'set up new wi-fi'.
While a Wi-Fi connection is not essential for your daily measurements, it is required to update the reader's firmware if yours is still on version 1.5.3 or earlier.
In case you cannot set up Wi-Fi following the procedure above but want to update your inne reader's firmware, please use the workaround described below.
Establish a Wi-Fi connection through your personal hotspot:
1. Enable your personal hotspot in your smartphone settings and make sure bluetooth is switched on
2. Go to the 'settings' tab of the inne App and choose 'wi-fi'
3. Tap 'set up new wi-fi'
4. Long press the reader button until you see a yellow blinking light, then tap 'continue' in the App
5. Select your personal hotspot from the list of detected networks and fill in your password to set up the connection
6. Go back to the inne App settings tab and choose 'about the reader' to access the firmware update